FAQ
Clear answers, without the fine print.
Common questions about Matterport scanning, rough-in documentation, and working with Hawkins3D. If you do not see your question here, send a message with the project details.
For specific projects, the fastest route is to send the address, approximate square footage, and timeline directly.
Matterport is a 3D capture platform that creates immersive walkthroughs people can explore online. It helps listings stand out, gives remote viewers a better sense of layout, and can also document spaces during construction.
Yes. Rough-in capture is one of our core use cases. It allows builders and homeowners to preserve a visual record of plumbing, electrical, HVAC, framing, and other details before finishes cover them.
Yes. A rough-in scan can be very useful later when planning tie-ins, locating systems, or reviewing what sits behind walls and ceilings before work begins.
Many single-family properties take around one to two hours on site, but the exact time depends on size, layout complexity, staging, and whether extra areas are included.
For finished spaces, think of it like photo day: lights on, clutter reduced, and the property presentation-ready. For rough-in capture, the main priorities are safe access and scheduling during the right construction window.
Hosted Matterport delivery is typically available within 24 to 48 hours after capture, depending on project scope and any agreed add-ons.
Yes. Depending on the project, add-ons can include floor plan support, extra stills, and related marketing deliverables.
Hawkins3D primarily serves Central Oregon. Projects outside the core area can still be quoted, with travel discussed up front once we have the address.